Case study · 08

AI-Augmented Web Delivery

AI & AutomationWeb Platform

Our own website was due for a rebuild, so we used it as a proving ground for AI-augmented delivery. Redesign, custom build, working email infrastructure, and a zero-downtime domain migration in one working session: human design and judgment, executed through AI.

AI-Augmented Web Delivery

The objective

Our hosted website did the job, but it boxed us in: subscription pricing, template constraints, forms we could not extend, and no way to build the interactive tools we wanted. We also wanted to prove a claim we make to clients on a project where we were the client: AI-augmented delivery collapses timelines.

The strategy

We ran the rebuild the way we run client work: a human designing the system and translating years of judgment through AI, which did the building. Every word and image of the old site was captured and preserved, the design was rebuilt from our brand system, and the site was re-platformed as a custom Next.js application with version control and automatic deployments. The contact form and newsletter were rewired from platform-native handlers to a transactional email service on our own domain, branded end to end and under our control. We migrated DNS with zero downtime, authenticated the domain so email lands in inboxes instead of spam folders, and shipped transactional emails styled to match the site. Total elapsed time: one evening. The same model is how we deliver operational systems for clients: human expertise translated through AI, with people making the calls that matter.

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